Shipping Information

Last updated: 20 October 2026

Delivery availability and charges

Available delivery destinations and applicable delivery charges are shown at checkout. Review the delivery details and final total before placing your order. If no delivery method is available for your address, contact Vylen before ordering.

Dispatch and timing

Delivery estimates are estimates unless expressly guaranteed. If you need delivery by a particular date or have handling requirements, contact us before placing your order. We will not substitute an unconfirmed dispatch or delivery promise for information provided with your order.

Your delivery details

Provide a complete, accurate address and contact details. Contact us promptly if an address needs correcting. We may be unable to change an order after dispatch.

Problems with delivery

Contact Vylen if your parcel does not arrive, appears damaged or contains the wrong items. Keep the packaging and any delivery evidence. Your applicable consumer rights are not affected.